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Sr Analyst, HR Generalist Job Openings by DELL in Bengaluru August 2018

Job Title Sr Analyst, Hr Generalist Job Openings Bengaluru DELL
Pub Date 30+ days ago
Company DELL
Location Bengaluru

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DELL Job Opportunities 2018

Sr Analyst, HR Generalist Job Openings - Bengaluru

Sr Analyst, HR Generalist ( I6)


India

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Sr Analyst, HR Generalist ( I6) on our TMSD team in India.

Business change, leadership succession planning, effective team member relations – all are key issues in a forward-thinking business such as Dell. Our HR Generalists are at the heart of it all, playing an integral role in the organization. We lead the planning and implementation of high-value, quality human resources programs, practices and procedures for people at all levels. We’re also trusted to advise company leaders on HR policy and programs, recommending decisions in line with the company’s strategic direction.


Job Description

  • The TMSD (Team member service desk) Advisor is dedicated to support a specific country or group of countries. The Advisor will deliver proactive support of HR programs, processes, and policies by providing quality real-time solutions to inquiries and requests.
  • Works closely with the Country HR teams (like HRBP, RHR, C&B etc) to understand the programs, policies and procedures in their country/countries and drive continuous process improvements.
  • Provide front-line support for assigned country/countries for all MY HR queries (cases may be raised through self-service, phone, mail, walk-up or chat as available for their location)
  • Partner with other HR teams to ensure ‘One HR’ for all issues and queries
  • Works with respective TMSD consultants to identify and communicate frequent center of excellence issues as

well as leverage for case solution

  • Resolves query utilising experience and information stored in knowledge base
  • Identifies possible new Solutions for inclusion in the Solutions Library and makes recommendations to

Knowledge Management team.

  • Utilises on-line, phone, e-mail, IM and chat to provide solutions to Team Members
  • Manages escalations and assigns Cases that cannot be resolved to appropriate next level of escalation point
  • Identifies opportunities to improve HR services, policies or procedures to improve the Team Member

experience

  • Participates in projects to drive improvements in TMSD operations and team member experience
  • Manages Employee relations cases over and above other HR cases
  • Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
  • Works as Subject Matter Expert in at least one area


Qualifications/Experience:

  • 4-6 years of relevant HR experience or equivalent combination of education and work experience. 1-2 years’ experience in managing Employee Relations cases is mandatory

Skills:

  • Excellent knowledge of HR policies and processes
  • Proficient in advisory and counseling skills
  • Excellent verbal and written communication skills in English and native language. Additional language capabilities will be an advantage
  • Local and remote networking skills
  • Good analytical, research and problem solving skills
  • Able to navigate, effectively use and guide various functionality in the tool
  • Able to conduct impartial and unbiased investigations in line with Dell’s policy and processes
  • Excellent customer service oriented approach
  • Advanced understanding of APJ/local Employment Law
  • Advanced knowledge of Employee Relations practices


Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can build business capability through quality HR practice, this is your opportunity to develop with Dell.

Closing date: xx xxxxxxxxx 20xx.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

As one of the leading company in India, DELL offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. DELL also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to escalate new experience and erudition through the company programs.

If Ms interested to registrate Sr Analyst, HR Generalist Job Openings Bengaluru August 2018 DELL DELL, immediately prepare requirements / files and documents needed for apply Sr Analyst, HR Generalist Job Openings Bengaluru August 2018 DELL above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Bengaluru region from any other company.


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