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Lead Customer Solution Anaalyst IZO Job Openings by Tata Communications in August 2018

Job Title Lead Customer Solution Anaalyst Izo Job Openings Tata Communications
Pub Date 19 months ago
Company Tata Communications
Location India

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To help make this organization eyesight and mission happens legitimate; Tata Communications can be open pertaining to brand-new position because begin as August 2018. Everyone who is enthusiastic about filling up this particular nonincome producing, you need to participate in this Lead Customer Solution Anaalyst IZO Job Openings recruitment inside . It can be encouraged for many contributors to prepare many necessary specifications for this career recruitment method, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you will be one which may fill up the standards, you can attempt to learn further info about Lead Customer Solution Anaalyst IZO Job Openings below.

Tata Communications Job Opportunities 2018

Lead Customer Solution Anaalyst IZO Job Openings - India

Job Description
Expert in Tx, Ethernet,IP, MPLS, BGP etc.and enterprise network services.
The person required to understand our IZO products and hybrid network topology. He is required to push and manage IZO products in top 100 customers.
Close relationship with customer for technical design of services Attendance to Customer meetings, presenting best practice methodology for technical design and migration of services from the incumbent provider to Tata Communications.
Attending post sales design and migration workshops to facilitate the creation of Post-Sales Low Level Design, Configuration Template and Migration Planning documentation for iZO products. Support in Delivery and Service Assurance functions, Pilot and Critical Migration activities during service rollout and in life changes.
Customer solution auditing and maintenance of post-sales design documentation, ensuring accurate reflection live and in life status.
Provide technical solution design training to delivery and service assurance teams.
Requiring close interlock with 3rdline service assurance teams. Responsible for providing timely and effective resolution for escalated faults.
Support for in life MACD’s including complex and commercial design changes, forming part of a triage and delivery team to assess impact of MACD requests and incremental business proposals.
Assistance with the creation of RFO and RCAs following high severity outages Attendance of service review meetings assessing customer feedback, perceived pain points, providing recommendations and delivery of actions to ameliorate technical service quality issues.
Close interlock and support of the Service Management teams with the creation and delivery of actions resulting from SIP (service improvement planning) Technically validating pre-sales solutions description documentation (SDDs) are fit for purpose, ensuring technical proposals are correct and clearly defined prior to contract signature, including validation of Feasibility and access circuit / technology selection BOM (bill of materials) SPOF (single point of failure) identification and confirmation of diversity &routing Close engagement and interlock with TDA, pre-sales, supporting the creation technical proposals during the sales cycle.
Support service assurance to improve customer service experience.
Job Family Descriptor
Responsible for the development of solution architecture with respect to technical solution design and service operations for complex solutions. Serves as a technical expert on solutions design, development and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. The team ensures compatibility, interoperability, stability and usability of solution architecture. Also plans and implements processes and systems for effective delivery of complex solution sought by customer. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.
Level Descriptor
Regularly leads important projects that require providing experienced project team members with instruction, guidance and advice in all aspects of the project to ensure delivery of quality outcomes. Able to independently resolve complex projects, issues, challenges encountered. Operational role, responsible for delivering results that have direct impact on the achievement of results within the job area and may also impact a wider operational area. Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. Demonstrate a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialisation. Able to identify problems and significantly improve, change or adapt existing methods and techniques. Might lead/ mentor small teams Work-group/team focus. Education: Graduate in Engineering Experience: 5-8 years
Purpose - Broad objective of the role
Operating Network - Key External
Operating Network - Key Internal
Size and Scope of Role - Financial
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Size and Scope of Role - Other size parameters
Minimum qualification & experience
Other knowledge/skills
Key Responsibilities
Technical Competencies
Knowledge / Skills
Communication Skills
MPLS/BGP
IP (Data & Ethernet)
IP (Service Providers)
Voice & Mobile Technologies
Transmission Technologies

As one of the leading company in India, Tata Communications offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Tata Communications also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increae new skills and erudition through the company programs.

If You interested to apply Lead Customer Solution Anaalyst IZO Job Openings India August 2018 Tata Communications Tata Communications, immediately prepare requirements / files and documents needed for apply Lead Customer Solution Anaalyst IZO Job Openings India August 2018 Tata Communications above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in India region from any other company.


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