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Customer Care Manager Job Openings by Rudr Consultancy Services in November 2018

Job Title Customer Care Manager Job Openings Rudr Consultancy Services
Pub Date 5 months ago
Company Rudr Consultancy Services
Location India

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To produce this business eye-sight and also vison arrives legitimate; Rudr Consultancy Services is usually start regarding fresh placement because start from November 2018. Everybody who is enthusiastic about filling up this specific vacant, you need to participate in this Customer Care Manager Job Openings recruitment inside . It really is encouraged for all contributors to arrange just about all essential demands due to this career recruitment method, for the reason that practice need you to definitely allow acceptable options how the corporation wishes with this placement. If you are that you will be one which may load the standards, you can try to see further info about Customer Care Manager Job Openings below.

Rudr Consultancy Services Job Opportunities 2018

Customer Care Manager Job Openings - India

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities:

Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customers issues and follow problems through to resolution.Set a clear mission and deploy strategies focused towards that mission.Develop service procedures, policies and standards.Keep accurate records and document customer service actions and discussions.Analyse statistics and compile accurate reports.Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.Keep ahead of industry’s developments and apply best practices to areas of improvement.Control resources and utilise assets to achieve qualitative and quantitative targets.Adhere to and manage the approved budget.Maintain an orderly workflow according to priorities.Proven working experience as a customer service manager, retail manager or assistant manager.Experience in providing customer service support.Excellent knowledge of management methods and techniques.Proficiency in English.Working knowledge of customer service software, databases and tools.Awareness of industry’s latest technology trends and applications.Ability to think strategically and to lead.Strong client-facing and communication skills.Advanced troubleshooting and multi-tasking skills.Customer service orientation.Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.

As one of the leading company in India, Rudr Consultancy Services opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Rudr Consultancy Services also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new experience and erudition through the company programs.

If You fascinated to registrate Customer Care Manager Job Openings India November 2018 Rudr Consultancy Services Rudr Consultancy Services, immediately prepare requirements / files and documents needed for submit Customer Care Manager Job Openings India November 2018 Rudr Consultancy Services above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in India region from any other company.


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