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Analyst, Training & Quality Job Openings by Concentrix in December 2018

Job Title Analyst, Training & Quality Job Openings Concentrix
Pub Date 5 months ago
Company Concentrix
Location India

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To help make this organization eye-sight and mission happens legitimate; Concentrix can be start regarding fresh placement seeing that start from December 2018. Everyone who is considering about staffing this vacanct, please participate in this Analyst, Training & Quality Job Openings recruitment inside . It is suggested for all contributors to arrange just about all essential demands due to this job recruitment treatment, for the reason that practice need you to definitely allow acceptable options how the corporation wishes with this placement. If you are that you are one that can certainly load the actual specs, you can attempt to learn more info about Analyst, Training & Quality Job Openings below.

Concentrix Job Opportunities 2018

Analyst, Training & Quality Job Openings - India

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Description Section

Job Description – Quality AnalystLead / Career Level – 10

Location – Hyderabad, India

Experience – At least 1 year as a QA.

, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across six continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics, and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. Visit www.concentrix.com to learn more.

Process Information- Policy & Enforcement team work on videos and comments to monitor policy violation on the online platform

Roles & Responsibilities –

Graduate in Any Discipline
Responsible for monitoring contacts
Responsible for preparing and providing feedback to agents
Data analysis and making designated reports/decks
Participating in internal & external calibrations
Communication to heighten awareness and focusing on importance of positive customer experience
Making recommendations and driving improvement
Ensuring that internal policies, procedures, and compliance regulations are being followed
Identifying operational / training issues and helping team in fixing these gaps

Generic & Behavioral Skills –

  • Knowledge of Contact Centre methodologies and operational principles
  • Advanced knowledge of MS products, particularly Excel
  • Excellent communication skills
  • Analytical – Able to analyze data and draw insights
  • High level of accuracy and attention to detail
  • Innovative and able to influence others
  • Excellent process knowledge
  • Interpersonal and communication skills
  • Preferably from a voice process
  • Shift-Time Details: 24 * 7

Qualification – Any Graduate (mandatory)


'Neither Daksh Services India Private Limited nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from . Offer letters and other recruiting correspondence from are printed on letter head with authentic signatures of appropriate authorities.'

is an equal opportunity employer. evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic .

As one of the leading company in India, Concentrix opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Concentrix also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new skills and erudition through the company programs.

If Ms interested to apply Analyst, Training & Quality Job Openings India December 2018 Concentrix Concentrix, immediately prepare requirements / files and documents needed for submit Analyst, Training & Quality Job Openings India December 2018 Concentrix above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in India region from any other company.

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