|Job Title||Technical Specialist Job Openings HCL Technologies|
|Pub Date||10 months ago|
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To produce the company perpective along with vison come correct; HCL Technologies can be open up for fresh placement since start from July 2018. Everyone who is enthusiastic answering this particular nonincome producing, please participate in this Technical Specialist Job Openings recruitment inside . It can be encouraged for everyone players to arrange just about all essential demands due to this task recruitment procedure, because course of action requires you to allow appropriate specs that this company wants just for this position. If you are that you will be one which might load the actual specs, you can attempt to learn further info about Technical Specialist Job Openings below.
Expertise in commvault 9,10,11
Hands-on in VSA, and intelli snap backup restores.
Good knowledge in live sync migration.
Good knowledge in Backup failures, restores issues
good Knowledge in BMR one touch recovery
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
No. of Positions
As one of the leading company in India, HCL Technologies offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. HCL Technologies also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to escalate new experience and knowing through the company programs.
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