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IT Support Technician Job Openings by Amazon Dev Center India - Hyderabad in July 2018

Job Title It Support Technician Job Openings Amazon Dev Center India - Hyderabad
Pub Date 9 months ago
Company Amazon Dev Center India - Hyderabad
Location India

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To help make this corporation eyesight and mission happens accurate; Amazon Dev Center India - Hyderabad can be open up for fresh placement seeing that begin as July 2018. All people who is interested filling this particular vacant, make sure you take part in this kind of IT Support Technician Job Openings recruitment inside . It is suggested for all contributors to get ready most important requirements for this job recruitment procedure, for the reason that method need you to definitely allow acceptable spec that this business desires because of this place. If you are that you will be one that might fill up the standards, you can test your just read more info about IT Support Technician Job Openings below.

Amazon Dev Center India - Hyderabad Job Opportunities 2018

IT Support Technician Job Openings - India

JOB Discription: IT Support Technician IT Support Technician plays key role in supporting IT infrastructure in BLR Amazon site. This position requires wide and overall knowledge in local area networking, client OS, Linux, Windows and Active Directory network, and SIP system (but not limited to them). While his/her primary role is end user computing support, s/he will be also occasionally required to take active role in implementing new systems, diagnosis of IT problems outside their scope of responsibility. Supervision and assistance by management / senior engineer are provided remotely most of the time, thus successful candidate will be required have a broad range of knowledge and experience. % of Time / Description of Essential Functions 1: 40% / End-user/client computer support 2 : 10% / Windows / Linux Client support



3 : 5ï¼… / Installation and first-level support for VoIP phone system
4 : 10ï¼… / Procurement of hardware and software, and managing assets/inventory
5 : 15% / Documentation (creation and updates of procedure document, manuals, tips and other useful articles – in English)
6 : 10% / Networking troubleshooting and configuration
7: 5% / Test and evaluation of new software and/or system
8: 5% / Provides on-site support for deployment, configuration and troubleshooting systems, with remote assistance from senior engineers (in Seattle, Sapporo or Dublin, for example).
100%
Essential Skills:
1: Experiences in installation and configuration of Windows 7 or RHEL 5 or Mac 10.6.8 / 10.7 in enterprise environment, as well as the support experience and knowledge of MS Office 2010 or 2007 (mandatory). MCP / RHCE / CCNA level knowledge on client OS is preferred.
2: Basic knowledge of LAN/WAN (Ethernet・TCP/IT etc.) and related experience (mandatory). CCNA-level knowledge is preferred.
3: Helpdesk, user support technician/operator experience with server hardware support experience.
4: Effective communication skills via phone and email in English are mandatory.
5: Business Level English Skills (TOEIC 800 or above)
6: Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high desire for self-development. Ability to come to the best solution by capturing the big picture instead of focusing only on the minor details/issues which only affect us/clients in a short run

Competency
1: Customer Obsession
Always customer centric and will strive to provide the best possible solution for the customer
2: Dealing with ambiguity
Able to function well in loosely structured situations. Works effectively in situations involving uncertainty or lack of information. Effectively handles multiple projects or tasks at the same time. Is open to and responds flexibly to change.
3: Teamwork and willingness to roll up sleeves
Fosters cross-functional and cross business teamwork. Builds and promotes team morale. Works efficiently and effectively on teams to meet customers' needs. Contributes outside the scope of the job. Meets all team commitments. Consistent effort, intense commitment, and willingness to go above and beyond when needed. Willing to do low profile, non-challenging work to get the project done.
4: Bias for Action
Evaluates acts and communicates in internet time. Is decisive. Makes timely, practical, effective decisions. Takes initiative without being asked. Plans efficiently while avoiding analysis paralysis. Knows how to take smart risks.
5: Prioritization
Ability to prioritize the assignments at hand even in loosely structured situations. Effectively handles multiple projects or tasks at the same time and complete them within a set time frame.
6: Self development and teaching
Understands personal strengths and development needs. Initiates self-development actions. Seeks and shares job-relevant learning, developmental experiences, and feedback to enhance performance. Encourages others to take personal responsibility for continual learning and skill growth. Shares knowledge with others.
Education:
Required Degree N/A Preferred Degree Any Degree
Experience:
Years of Experience / Description
3 / IT support experience (PCs, etc)
Supervision:
Received: IN Corporate Services Manager

Special Physical Conditions / Requirements:
Successful candidates may be required to perform on-call duty on rotational bases.

Basic Qualifications

JOB Discription:
Education:
Required Degree N/A Preferred Degree Any Degree

Preferred Qualifications

JOB Discription:
Years of Experience / Description
2-3 years / IT support experience (PCs, network etc)

Essential Skills:
1: Experiences in installation and configuration of Windows 7 or RHEL 5 or Mac 10.6.8 / 10.7 in enterprise environment, as well as the support experience and knowledge of MS Office 2010 or 2007 (mandatory). MCP / RHCE / CCNA level knowledge on client OS is preferred.
2: Basic knowledge of LAN/WAN (Ethernet・TCP/IT etc.) and related experience (mandatory). CCNA-level knowledge is preferred.
3: Helpdesk, user support technician/operator experience with server hardware support experience.
4: Effective communication skills via phone and email in English are mandatory.
5: Business Level English Skills (TOEIC 800 or above)
6: Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high desire for self-development. Ability to come to the best solution by capturing the big picture instead of focusing only on the minor details/issues which only affect us/clients in a short run

As one of the leading company in India, Amazon Dev Center India - Hyderabad offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Amazon Dev Center India - Hyderabad also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and erudition through the company programs.

If You interested to submit IT Support Technician Job Openings India July 2018 Amazon Dev Center India - Hyderabad Amazon Dev Center India - Hyderabad, immediately prepare requirements / files and documents needed for fill IT Support Technician Job Openings India July 2018 Amazon Dev Center India - Hyderabad above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in India region from any other company.


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