|Job Title||Am - Nc Area Service Job Openings Vodafone|
|Pub Date||10 months ago|
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To help to the business eyesight and mission happens accurate; Vodafone is actually start regarding brand-new position since begin from October 2018. All people who is considering filling this particular vacant, make sure you take part in this kind of AM - NC area service Job Openings recruitment inside . It can be encouraged for many participants to prepare many necessary specifications for this job recruitment procedure, for the reason that method need you to definitely allow acceptable spec that this business desires because of this place. If you are that you are one which may load the actual specs, you can look at you just read further information about AM - NC area service Job Openings below.
Responsible for ensuring NC meets all of its Service Obligations to allocated Customers ensuring retention, profitable growth and customer satisfaction (NPS). Working in Strategic partnership with the Account Team to embed business relationships at Senior level within the Customer base, by developing and nurturing a key understanding of our Customers’ strategy and Business model and translating that into VF accountability. Maintaining key relationshipsinto all functional teams within VF to deliver an exemplary service experience.
Accountabilities: • Day to day leadership of the Service capability alignedto nominated accounts and working collaboratively with Account teams to own service relationship • Own Account level Service Improvement programs and run them through the Service managers • Churn and Revenue management for the segment •Lead best of breed continuous service improvement by ensuring the development and implementation of Service Development and / or Improvement Plans in collaboration with Customers, Partners and Affiliates. • Identifies opportunities for revenue growth - translates customer needs into solutions that enables both thecustomer and Vodafone profitability KPI: • NPS and ENPS • Account profitability & Revenue Generation • Service and process optimisation to improve our Cost to Serve whilst mitigating/reducing service credit penalties • Identifying cross sell opportunities to enhance the service experience • Net Base Management through effective Retentions Management Competencies: • Customer obsessed, able to nurture and manage deep customer relationships on all levels • Excellent ‘C’ level communication, stakeholder , influencing and relationship skills • Responsible for the Customer Experience of the Account ensuring that Vodafone delivers on its service commitments to the Customer
Gradutae / Post Graduate
As one of the leading company in India, Vodafone opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Vodafone also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new experience and erudition through the company programs.
If Ms fascinated to apply AM - NC area service Job Openings India October 2018 Vodafone Vodafone, immediately prepare requirements / files and documents needed for submit AM - NC area service Job Openings India October 2018 Vodafone above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in India region from any other company.
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