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Technical Support Engineer (APAC) Job Openings by Genetec in July 2018

Job Title Technical Support Engineer (apac) Job Openings Genetec
Pub Date 6 months ago
Company Genetec
Location India

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To produce this company eye-sight and mission happens legitimate; Genetec can be open pertaining to fresh placement because start from July 2018. Everybody who is considering answering this vacanct, please participate in this Technical Support Engineer (APAC) Job Openings recruitment inside . It is suggested for many contributors to arrange almost all required demands because of this task recruitment procedure, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you will be one which can certainly load the actual specs, you can look at you just read more information about Technical Support Engineer (APAC) Job Openings below.

Genetec Job Opportunities 2018

Technical Support Engineer (APAC) Job Openings - India

Genetec, a global provider of IP video surveillance, access control and license plate recognition solutions unified in a single platform, is currently looking for a Technical Support Engineer (Level 2) for our Asia Pacific region. The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers in the region via email, phone, and text chat. This position is based in Bengaluru, India.

Responsibilities:

• Use software tools to diagnose and solve complex issues and service outages
• Conceptualize and articulate ideas clearly and concisely
• Resolve problems in compliance with established processes
• Collaborate with other Technical Support specialists and R&D engineers
• Contribute to the evolution of our software and Support processes
• Participate in the elaboration of technical documentation and knowledge base article
• Ability to work in a dynamic and innovative environment on a rapidly evolving product
• Provide occasional on-site technical support

Requirements:

• Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent
• Minimum 2-3 years’ working experience in a related role
• Possess strong analytical and troubleshooting skills
• Flexible, with a “can do” attitude, able to multitask, with an ability to manage priorities
• Strong sense of urgency and a thirst for knowledge
• Desire to constantly learn and evolve at the same pace as the software
• Strong team player while possessing the autonomy to manage his own workload
• Fluent and proficient in verbal and written communication in English. Other languages will be considered a strong asset.
• Experience in physical Security environment is an asset.
• CCNA

Technical Requirements:

• Excellent knowledge of Microsoft operating system.
• Excellent knowledge of networking principles.
• Experience working with a video security system over IP – CCTV system or Access control.
• Experience working with SQL databases.
• Clear understanding of TCP, IP and UDP protocol stack.

Assets:

• Deployment and troubleshooting of security systems such as :
- CCTV (IP cameras and encoders, video matrices, DVRs, etc.)
- Access control systems (administration of software, reader, controller, wiring, etc.)
- License plate recognition system and concepts
• SQL Server, VMware, or similar technical professional certifications
• Programming experience with C#, Visual Basic, VBScript, PowerShell, or similar technologies
• Microsoft SQL Service administration experience

As one of the leading company in India, Genetec offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Genetec also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increae new skills and knowing through the company programs.

If You interested to submit Technical Support Engineer (APAC) Job Openings India July 2018 Genetec Genetec, immediately prepare requirements / files and documents needed for submit Technical Support Engineer (APAC) Job Openings India July 2018 Genetec above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in India region from any other company.


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