|Job Title||Sr. Front Office/front Office Associate Ramada Jamshedpur Bistupur Job Openings SOEG|
|Pub Date||6 months ago|
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To produce the business eye-sight and also vison arrives correct; SOEG is usually start regarding fresh placement seeing that begin as June 2018. Everyone who is interested about staffing this specific vacant, you need to participate in this Sr. Front Office/Front Office Associate Ramada Jamshedpur Bistupur Job Openings recruitment inside . It really is encouraged for many contributors to get ready most important requirements for this career recruitment method, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you will be the one that might load the standards, you can attempt to learn more information about Sr. Front Office/Front Office Associate Ramada Jamshedpur Bistupur Job Openings below.
Job Specification- Sr. Front Office/Front Office Associate Ramada Jamshedpur Bistupur
Candidates from Hotel Management background and Hotel experience only
1. Salary- Best as per the industry norms
2. Minimum 1 year of experience is required on the same level/designation
3. Immediately Required
Knowledge & Competencies:
1. Understanding the Job
2. Taking Responsibility
3. Recognizing Differences
4. Customer Focus
5. Customer Focus
1. Using oral and written communication skills to register and accommodate guests
2. Managing guest service requests
3. Processing cash or credit card payments
4. Maintaining updated information on room availability, reservations and guest messages
1. Register guests and assigns rooms. Accommodates special requests whenever possible.
2. Assists in preregistration and blocking of rooms for reservations.
3. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
4. Understands room status and room status tracking.
5. Knows room locations, types of rooms available, and room rates.
6. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
7. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
8. Knows the location and types of available rooms as well as the activities and services of the property.
9. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
10. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
11. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
12. File room keys ( only for manual room key hotels)
13. Knows how to use front office equipment.
14. Process guest check-outs.
15. Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange,
16. Follows procedures for issuing and closing safe deposit boxes used by guests.
17. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
18. Uses proper telephone etiquette.
19. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out’s , Foreign currency exchange etc.
20. Uses proper mail, package, and message handling procedures.
21. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
22. Attends department meetings.
23. Reports any unusual occurrences or requests to the manager or assistant manager.
24. Knows all safety and emergency procedures, Is aware of accident prevention policies.
25. Maintains the cleanliness and neatness of the front desk area.
26. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
The Ramada Jamshedpur Bistupur Hotel is a full-service business hotel in Jamshedpur Bistupur, the first planned industrial city of India, and home to the Tatas. Strategically located in the city, within minutes of driving to the major industrial installations and downtown shopping areas, the Ramada Jamshedpur Bistupur is the best option for business-travel and vacation travel to Jamshedpur, the 84th fastest growing city in the world.
The Ramada Jamshedpur Bistupur offers 72 well-appointed rooms comprising of Suites and Executive rooms (Double & Twin), inter-connected, offering the best in style and comfort for your visit to the city.
As one of the leading company in India, SOEG offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. SOEG also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to work up new skills and knowing through the company programs.
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