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1st Level Technical Lead Job Openings by Taboola in New Delhi March 2019

Job Title 1st Level Technical Lead Job Openings New Delhi Taboola
Pub Date 30+ days ago
Company Taboola
Location New Delhi

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To help to this organization eye-sight along with vison come correct; Taboola is actually open up for brand-new position since start from March 2019. Everybody who is enthusiastic about staffing this specific vacant, you need to participate in this 1st level Technical Lead Job Openings recruitment inside . It is suggested for many participants to prepare many necessary specifications for this job recruitment treatment, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you will be one that might load the actual specs, you can try to see further info about 1st level Technical Lead Job Openings below.

Taboola Job Opportunities 2019

1st level Technical Lead Job Openings - New Delhi

is looking to hire a dedicated, service-oriented Customer Support Representative to provide top-of-the-line service to its internal and external clients. You will serve as the first point of contact for ’s clients, gathering information via email, to either solve an issue or escalate to the technical support team. If you have excellent communication skills, a “client comes first” attitude, and aren’t afraid to learn some new technology, then this is a great opportunity to get a foot in the door at one of the internet’s fastest growing companies.

As ’s L1 Technical Lead, he / she will be responsible for being an SME for both Media and Publisher products. He / shewill be responsible for delivering ticket resolution with best quality. He/she should be able to help the team provide best service to the customers of . Should be able to lead the continuous improvement of key processes that have a direct impact on service quality and metrics that L1 support is responsible for.
In this role the person will partner with other levels within the Support organization to ensure that the interaction is flawless for providing better service. Also he/she will engage with other teams to take on new products to be serviced by L1 support and drive trainings as necessary so that the process is seamless. The person will also be responsible for managing knowledge base for such processes and products and conduct or help conduct training sessions as per needs identified.
Job Duties:
  • Be an SME in Media and Publisher products
  • Hands on work on tickets and help team members speed up resolution while providing best quality
  • Drive process improvements
  • Train the new members in the team
  • Drive creation of training modules and brain pages as necessary
  • Share new processes with the team
  • Keep up to date with the product changes and enable the team for the same
  • Take on new projects for L1 from time to time.

As one of the leading company in India, Taboola offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Taboola also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to work up new skills and erudition through the company programs.

If You interested to submit 1st level Technical Lead Job Openings New Delhi March 2019 Taboola Taboola, immediately prepare requirements / files and documents needed for fill 1st level Technical Lead Job Openings New Delhi March 2019 Taboola above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in New Delhi region from any other company.

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