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Vendor Contact Management Associate Sr Job Openings by Amazon.com in June 2018

Job Title Vendor Contact Management Associate Sr Job Openings Amazon.com
Pub Date 4 months ago
Company Amazon.com
Location India

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To produce this organization eyesight and also vison arrives accurate; Amazon.com is actually open up with brand-new position because start from June 2018. Everyone who is enthusiastic answering this particular nonincome producing, please participate in this Vendor Contact Management Associate Sr Job Openings recruitment inside . It is suggested for many participants to arrange almost all required demands because of this career recruitment method, for the reason that practice need you to definitely allow acceptable options how the corporation wishes with this placement. If you are that you will be the one that can certainly fill up the actual specs, you can attempt to learn further information about Vendor Contact Management Associate Sr Job Openings below.

Amazon.com Job Opportunities 2018

Vendor Contact Management Associate Sr Job Openings - India

The Vendor Contact Management Associate Sr, acts as the primary interface between Amazon and our Vendors, providing phone and/or email support governed by internal service level agreements. The Vendor Contact Management Sr. will be responsible for providing timely and accurate operational support to Vendors on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Vendor Contact Management Sr. is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.
Summary of Responsibilities

  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Vendors including the appropriate escalation of Vendor’s issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Vendor’s issues and questions.
Basic Qualifications

Basic Qualification:
Education: 3rd level qualification – Graduation

Language: English proficiency
6 + months experience within a customer service /contact centre environment would be an advantage
Demonstrated desire to expand skills into new areas.
Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
Business acumen in areas of e-commerce and retail is advantageous
Process improvement awareness and experience
Enthusiasm and strong self-motivation.
Strong prioritization and time management skills, with a high degree of flexibility.
Ability to embrace constant change with flexibility and good grace.
Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
Demonstrates effective communication, composure, and professional attitude
Exemplary performance record, particularly with regard to quality & productivity

Preferred Qualifications

Education: 3rd level qualification – Graduation

Language: English proficiency
6 + months experience within a customer service /contact centre environment would be an advantage
Demonstrated desire to expand skills into new areas.
Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
Business acumen in areas of e-commerce and retail is advantageous
Process improvement awareness and experience
Enthusiasm and strong self-motivation.
Strong prioritization and time management skills, with a high degree of flexibility.
Ability to embrace constant change with flexibility and good grace.
Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
Demonstrates effective communication, composure, and professional attitude
Exemplary performance record, particularly with regard to quality & productivity

As one of the leading company in India, Amazon.com opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Amazon.com also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increae new experience and knowledge through the company programs.

If You interested to apply Vendor Contact Management Associate Sr Job Openings India June 2018 Amazon.com Amazon.com, immediately prepare requirements / files and documents needed for apply Vendor Contact Management Associate Sr Job Openings India June 2018 Amazon.com above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in India region from any other company.


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