|Job Title||Branch Service Partner Job Openings Yes Bank|
|Pub Date||17 months ago|
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To produce this business eye-sight and mission happens accurate; Yes Bank will be wide open up with brand-new position because begin from June 2018. Everyone who is interested answering this vacanct, make sure you take part in this kind of Branch Service Partner Job Openings recruitment inside . It really is encouraged for many participants to arrange almost all required demands because of this career recruitment method, because course of action requires you to allow appropriate specs that this company wants just for this position. If you are that you will be the one that might fill up the actual specs, you can try to see further info about Branch Service Partner Job Openings below.
1.Account Opening & Maintenance:
a)Run the processes for account opening, account maintenance & account closure related formalities as per YBL process for Corporate clients.
b)Handle corporate customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of accounts etc.
c)Ensure adherence to process & documentation standards
d)Maintain strict vigilance on the quality of forms and documentation provided.
e)Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals.
f)Provide support to relationship managers & product sales managers for servicing corporate clients – attend to customer requirements, coordinate with back office operations & facilitate their transactions as required to ensure total customer satisfaction and ensure fault free servicing and transactions processing for corporate clients and services like trade,CMS,Escrow arrangements,BTI,payments etc
2. Transactions Related:
a) Ensure proper scrutiny of all transactional documents submitted by the
customer vis-à-vis branch checklist to ensure all that all necessary
documents are submitted by the customer.
b) Address all transaction related enquiries i.e. pre, during & post transaction
processing & escalations.
c) Ensure strong monitoring of all transactions.
3. Service & Quality:
a) Ensure that all people, process, data & systems in the branch are well
attuned to deliver consistent & superior levels of service to all customers.
b) Ensure that adequate records & data pertaining to customer queries and
complaints are maintained for achieving greater process efficiency.
c) Ensure daily / weekly monitoring & analyses of various data points &
reports that have bearing on Customer Service & process adherence.
Responsible for offering complete financial solutions to D4 most demanding corporate clients including Trade finance services, cash management – BTI, Escrow, IWDW & other simple banking transactions.
d) Coordinate with relationship managers and meet / interact with key
clients on a periodic basis to stock take on service levels and customer
e) Ensuring collection of CSS forms on periodic basis and sent to NOC.
f) Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed
set quality parameters conforming to the standards.
Strictly Confidential Page 2 of 2 Yes Bank Ltd.
4. Audit & Compliance:
a) Responsible to follow all process, policies as per guidelines & audit rating
of the branch.
b) Ensure comprehensive compliance with all internal, regulatory and
statutory requirements as relevant for various product and services from a
c) Attend to any audit findings and resolve them immediately as applicable
a) Maintain highest levels of discipline (punctuality, attendance, grooming
standards etc) in the office
b) Ensure timely escalation of issues that is impacting business and possible
solutions to address the concerns
c) Manage Local Vendors /agency relationships to ensure smooth execution
d) Responsible for Branch upkeep & maintenance and control over the cost.
e) Must be thorough with banking processes, regulations & guidelines across
f) Comply with bank policies and procedures to ensure safety and security of
bank's and customer's assets
Should be very proficient with use of Banking Software Systems
Should score at least 6 on 10 in proficiency with MS Excel and
Overall Personality Must be Good & befitting the stature of the role
Must be a person who has strong sense of personal accountability, takes
Initiative & has tremendous positive energy/enthusiasm
Ability to balance various priorities & accomplish multiple tasks in parallel
As one of the leading company in India, Yes Bank offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Yes Bank also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to escalate new skills and knowledge through the company programs.
If Mr fascinated to submit Branch Service Partner Job Openings India June 2018 Yes Bank Yes Bank, immediately prepare requirements / files and documents needed for fill Branch Service Partner Job Openings India June 2018 Yes Bank above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in India region from any other company.
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