Oops! It appears that you have disabled your Javascript. In order to see this page corectly or it's mean to appear, we ask you to re-enable your Javascript!

Support Analyst Job Openings by Barclays in Pune, Maharashtra November 2017

Job Title Support Analyst Job Openings Pune, Maharashtra Barclays
Pub Date 9 months ago -
Company Barclays
Location Pune Maharashtra

www.infreshjobs.com - Today's work recruitment can be quite aggressive, that is why need to do the job prudently and it is not a challenging action to take. www.infreshjobs.com will provide you opportunity to take action that means you can help make the correct choice inside greater strategy to obtain speedy as well as much better end result. Doing this you'll receive much better prospect along with less dangerous live in the future. Becoming a member this provide can make people able to attain ones aim much easier as well as produce the desire becoming reality.

To produce the business perpective along with vison come legitimate; Barclays can be open up for fresh placement seeing that originate from November 2017. Everyone who is enthusiastic answering this vacanct, make sure you take part in this kind of Support Analyst Job Openings recruitment inside . It is suggested for many contributors to get ready most important requirements for this job recruitment procedure, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you are one that can certainly fill up the standards, you can try to see further info about Support Analyst Job Openings below.

Barclays Job Opportunities 2017

Support Analyst Job Openings - Pune Maharashtra
Barclays moves, lends, invests and
protects money for customers and clients worldwide . Please visit our website here for more information.

Barclaycard is one of the largest payment providers in the world, and we have a simple ambition. We want to be the most recommended brand to help consumers buy and sellers sell, every day. What makes us different is our drive to delight our customers with bespoke and brilliant solutions. Please visit our website here for more information.
Overall purpose of role:

Application Support Analyst reporting to the Application support Lead - take responsibility for:
· Delivery of 2 nd Line Application Support services for application(s) under support
· Maintain system availability and supplementary services within SLA.
· Ongoing liaison with component teams for ensuring service availability.
Key Accountabilities and Skills required:

Application Support (100%) · Delivery of 2nd Line Application Support services for applications under support.
· Carry out Incident Management activities according to the process, procedures, and work instructions
· Be a Single Point of Contact for the end-user community
· Follow the Incident Management process, procedures, and work instructions
· Incident registration, initial support & classification and update Incident records
· Incident Resolution Coordination with 3rd parties - managing conference calls
· Route unresolved incidents to Back Office Support Staff
· Provide the end-user with status updates concerning Incident records;
· Identify opportunities for improvement
· Obtain the technical and organisational knowledge required to perform these activities
· Pro-actively keep informed of current and past Incidents, Problems and Known Errors (e.g. if there is a network outage, all Service Desk staff are to be aware)
· If applicable, escalate to the Incident Management Process Manager
· Maintain all formal controls, documents and records to auditable levels and in compliance with current AD Application Support operation procedures and documentation standards
· Ensure key application functions and scheduled activities are completed in a timely manner and within SLA
· Risk and Control: All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Your Skills and Qualifications will include

Application Support Competencies
· Knowledge of Card Issuing processes is preferred
· Good knowledge of ITIL framework. ITIL certification preferred
· Java Certification/Oracle Certifications preferred.
Core Technical Competencies
· C/C++ or Java/J2EE
· Unix & Shell Scripting
· SQL
Barclays Competencies:
· Drive for results
· Planning and Organizing
· Problem Solving /Decision Making
· Quality - High Standards & Controls
· Teambuilding / Team player
· Technical Skills & Knowledge
Specific Knowledge, Expertise & Qualifications
· Logical, analytical approach to problem solving
· Flexible approach and ability to work under pressure
· Consistent internal customer focus in a demanding environment
· Sound time management and organizational skills
· Good written and oral communications skills
· Strong interpersonal and excellent communication skills
· Effective team player with strong customer focus
· Previous first or second line support experience
The Benefits: Our customers deserve the best. The same goes for our employees. That's why at Barclays you'll receive a range of benefits that include a competitive salary and all the tools, technology and support you need to succeed.

Our Culture: Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Barclays is an equal opportunity employer and are opposed to discrimination on any grounds. For more detailed information, please visit our dedicated Diversity and Inclusion site here .

As one of the leading company in India, Barclays offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Barclays also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increae new skills and knowing through the company programs.

If You interested to registrate Support Analyst Job Openings Pune Maharashtra November 2017 Barclays Barclays, immediately prepare requirements / files and documents needed for submit Support Analyst Job Openings Pune Maharashtra November 2017 Barclays above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Pune Maharashtra region from any other company.


  Attn :

infreshjobs does not collect any fees or charges to job seekers through our website. If you find any companies that ask you to pay money, please contact us. This job openings may have an invalid or expired or closed for registration. Please recheck prior to the company concerned to determine whether or not a job. Check its location to help find the company's address.

  Location

Another Job Openings at Pune Maharashtra November 2017

  PA To Head Of CRES India Job Openings

  Barclays -   Pune | Pub date : 24 October 2017 - 3 hours ago

Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful...


  Administrator - IMS Telecom Simulation-L3.1 Job Openings

  Wipro LTD -   Pune | Pub date : 24 October 2017 - 2 hours ago

1 - 3 Years Roles & Responsibilities:. As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues....


  Software Tester Job Openings

  e Analytics Partners -   Pune | Pub date : 24 October 2017 - 1 hour ago

An understanding of business. Working with software developers and project support teams. Testing in different environments including web and mobile....


  Customer Service - Sales Job Openings

  TATA Capital -   Pune | Pub date : 24 October 2017 - 3 hours ago

Execute all activities / campaigns as planned by the respective branch manager / sales manager. Job Description Meet & exceed business targets in terms of...


  Cloud Support Manager Job Openings

  Bentley Systems -   Pune | Pub date : 24 October 2017 - 3 hours ago

The candidates should have Windows administration experience with an emphasis on diagnosing and troubleshooting incidents related to IIS....