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AM - NC Area Service Job Openings by Vodafone in Lucknow, Uttar Pradesh January 2018

Job Title Am - Nc Area Service Job Openings Lucknow, Uttar Pradesh Vodafone
Pub Date 30+ days ago - 30+ days ago
Company Vodafone
Location Lucknow Uttar Pradesh

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To help to this company eyesight along with vison come accurate; Vodafone is usually start regarding fresh placement seeing that start from January 2018. Everybody who is considering about filling up this specific vacant, remember to engage in this AM - NC area service Job Openings recruitment inside . It really is encouraged for many contributors to get ready most important requirements for this task recruitment procedure, because course of action requires you to allow appropriate specs that this company wants just for this position. If you are that you will be one which might load the actual specs, you can look at you just read further information about AM - NC area service Job Openings below.

Vodafone Job Opportunities 2018

AM - NC area service Job Openings - Lucknow Uttar Pradesh
Role Purpose: Responsible for ensuring NC meets all of its Service Obligations to allocated Customers ensuring retention, profitable growth and customer satisfaction (NPS). Working in Strategic partnership with the Account Team to embed business relationships at Senior level within the Customer base, by developing and nurturing a key understanding of our Customers’ strategy and Business model and translating that into VF accountability. Maintaining key relationshipsinto all functional teams within VF to deliver an exemplary service experience.

Accountabilities: • Day to day leadership of the Service capability alignedto nominated accounts and working collaboratively with Account teams to own service relationship • Own Account level Service Improvement programs and run them through the Service managers • Churn and Revenue management for the segment •Lead best of breed continuous service improvement by ensuring the development and implementation of Service Development and / or Improvement Plans in collaboration with Customers, Partners and Affiliates. • Identifies opportunities for revenue growth - translates customer needs into solutions that enables both thecustomer and Vodafone profitability KPI: • NPS and ENPS • Account profitability & Revenue Generation • Service and process optimisation to improve our Cost to Serve whilst mitigating/reducing service credit penalties • Identifying cross sell opportunities to enhance the service experience • Net Base Management through effective Retentions Management Competencies: • Customer obsessed, able to nurture and manage deep customer relationships on all levels • Excellent ‘C’ level communication, stakeholder , influencing and relationship skills • Responsible for the Customer Experience of the Account ensuring that Vodafone delivers on its service commitments to the Customer


Gradutae / Post Graduate

As one of the leading company in India, Vodafone offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Vodafone also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increae new experience and erudition through the company programs.

If Ms fascinated to submit AM - NC area service Job Openings Lucknow Uttar Pradesh January 2018 Vodafone Vodafone, immediately prepare requirements / files and documents needed for apply AM - NC area service Job Openings Lucknow Uttar Pradesh January 2018 Vodafone above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Lucknow Uttar Pradesh region from any other company.

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