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Senior Engineer - Security Operations Job Openings by Virtela Technology Services Incorporated in Mumbai, Maharashtra December 2017

Job Title Senior Engineer - Security Operations Job Openings Mumbai, Maharashtra Virtela Technology Services Incorporated
Pub Date 10 months ago -
Company Virtela Technology Services Incorporated
Location Mumbai Maharashtra

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Virtela Technology Services Incorporated Job Opportunities 2017

Senior Engineer - Security Operations Job Openings - Mumbai Maharashtra
1. PRE-REQUISITE:
Strong technical and subject matter expertise in at least four or more of the following security specialties:
¨ Firewall: Juniper, Cisco, Palo Alto, Checkpoint, Fortinet
¨ VPN - IPSEC ,SSL VPN: Juniper, F5 , Cisco
¨ Content Filtering: Bluecoat, Websense, McAfee. Iron Port
¨ IPS: Juniper, Tipping Point, McAfee, Palo Alto,
¨ Unified Thread Management (UTM)
¨ SIEM/SIM products
¨ AAA services: ACS, Radius, RSA
¨ Wan Accelerators: Riverbed, Juniper
¨ Load Balancers: F5 BigIP LTM/GTM, Juniper
Network Security (multi-vendor) experience.
Working knowledge and hands-on experience on Linux/Unix OS is desirable.
Customer service experience – preferably in an Global Operations center environment.
Ticketing system knowledge.
Ability to work days, evenings, and weekends as required; 24x7 support in rotating shifts
Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements.
Analytical thinker willing to “think outside the box” to resolve customer impacting situations on first contact; understand customer pain.
Ability to work with Operations and Engineering on the priority of issues in order to resolve the most urgent customer impacting issues first.
Aptitude and desire to learn advanced Network Security services.
Creative, flexible thinker who is willing to take initiative and share alternative solutions with peers and management.
Hands on experience on Vulnerability Scanning, Penetration Testing Tools
Exceptional documentation and communication skills.
Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.

MS Office proficiency. 2. RESPONSIBILITIES:
Incident Resolution
Ticket resolution – work on trouble tickets, support the operation of advanced Network Security Services and take escalations
Queue Management – keep a watch on queue and get tickets assigned
Service Request – working of request for changes as per client requirements
Perform the minor /major changes as per define SoC process and work instructions
Be a Subject Matter Expert ( SME) on few Products
Creation of Standard operation procedure
Attending client calls and other technical meetings
Assist is creation of Root Cause analysis (RCA)
Security Performance Tuning
Identifying areas of Service Improvement Program (SIP) for key clients and reducing incidents
Review code upgrade and test implement before rolling on to production
Review documentation Recognizes successful intrusions and compromises through review and analysis of relevant event detail information
Review and update ROE on yearly basis
Other functions
Work with Hardware/Software Vendors to resolve problems
Co-ordinate shifts and exchange handoff between various shifts
Cross Train and mentor juniors
Participate in various Network and Security projects
Perform other duties as assigned 3. TRAINING AND CERTIFICATION REQUIRED

CCNA,CCSA/SE,CCSP,CCIE, JNCIS-SEC,JNCIS-FWV,JNCIS-SSL , CEH certifications preferred

4. EXPERIENCE:
3 - 6 years

5. EDUCATION:
Any Graduate 6. TECHNICAL AND OTHER SKILLS:
Knowledge of ITIL, ISO27K will be beneficial

As one of the leading company in India, Virtela Technology Services Incorporated offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Virtela Technology Services Incorporated also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increae new skills and erudition through the company programs.

If You fascinated to submit Senior Engineer - Security Operations Job Openings Mumbai Maharashtra December 2017 Virtela Technology Services Incorporated Virtela Technology Services Incorporated, immediately prepare requirements / files and documents needed for apply Senior Engineer - Security Operations Job Openings Mumbai Maharashtra December 2017 Virtela Technology Services Incorporated above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Mumbai Maharashtra region from any other company.


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